Refund policy

EXCHANGES 
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item not in its original condition,  which is damaged or missing parts for reasons not due to our error is not eligible for exchange.

Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed and your new bag will be mailed to you.

Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items are final.

To start the exchange process: Send us an email at info@bonhomie-us.com

 and send your item to: Bonhomie, 104 Maxwell Avenue, Suite 110, Greenwood South Carolina 29646, United States

Shipping
To return your product, you should mail your product or bring your product to Bonhomie: Bonhomie, 104 Maxwell Avenue, Suite 110, Greenwood South Carolina 29646, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.